Privacy policy
We take data protection seriously
We are very pleased about your interest in our company. Data protection has a particularly high priority for us. Personal data is always processed in accordance with the General Data Protection Regulation and in compliance with the applicable country-specific data protection regulations. Personal data is only collected on this website to the extent technically necessary. Under no circumstances will the collected data be sold or passed on to third parties for other reasons. The following statement provides an overview of how we ensure this protection and what type of data is collected for what purpose.
The responsible party within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:
Arcawa GmbH
Moos 2, CH-6243 Egolzwil
Phone +41 41 712 12 73, info@arcawa.com
You can reach our data protection officer at:
Arcawa GmbH
Data protection officer
Moos 2, CH-6243 Egolzwil
Phone +41 41 712 12 73, info@arcawa.com
Any data subject may contact our data protection officer directly at any time with any questions or suggestions regarding data protection.
Your data subject rights
You can exercise the following rights at any time using the contact details provided by our data protection officer:
- Information about your data stored by us and its processing (Art. 15 DSGVO),
- Correction of incorrect personal data (Art. 16 DSGVO),
- Deletion of your data stored by us (Art. 17 DSGVO),
- Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
- objection to the processing of your data by us (Art. 21 DSGVO) and
- Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us consent, you can revoke it at any time with effect for the future. You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller. A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Collection of general information when visiting our website
Nature and purpose of processing
When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like. In particular, they are processed for the following purposes:
- Ensuring a smooth connection setup of the website,
- Ensuring a smooth use of our website,
- evaluating system security and stability, and
- for other administrative purposes.
We do not use your data to draw conclusions about your person. Information of this kind is statistically evaluated by us, if necessary, in order to optimize our Internet presence and the technology behind it.
Legal basis
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipients
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.
Storage period
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.
Provision prescribed or required
The provision of the aforementioned personal data is not required by law or contract. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited. For this reason, an objection is excluded.
Cookies
Nature and purpose of processing
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website. This provides us with certain data such as IP address, browser used and operating system. Cookies cannot be used to launch programs or transfer viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our web pages. Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent. Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have disabled the use of cookies.
Nature and purpose of processing
Insofar as you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:
Insofar as these cookies may (also) affect personal data, we will inform you about this in the following sections. You can delete individual cookies or the entire cookie inventory via your browser settings. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Opera: http://www.opera.com/de/help
- Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
Provision of paid services
Nature and purpose of processing
For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.
Legal basis
The processing of the data required for the conclusion of the contract is based on Art. 6 (1) lit. b DSGVO.
Recipients
Recipients of the data are order processors, if applicable.
Storage period
We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.
Provision prescribed or required
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.
Use of Google Analytics
Nature and purpose of processing
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, other related services shall then be provided.
Legal basis
The processing of data is based on the consent of the user (Art. 6 para. 1 lit. a DSGVO).
Recipients
The recipient of the data is Google as an order processor. For this purpose, we have concluded the corresponding order processing agreement with Google.
Storage period
Data is deleted as soon as it is no longer required for our recording purposes.
Third country transfer
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. Provision mandatory or required: the provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.
Revocation of consent
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics. In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Profiling
With the help of the tracking tool Google Analytics, the behavior of visitors to the website can be evaluated and interests can be analyzed. For this purpose, we create a pseudonymous user profile.
Use of Google Maps
Nature and purpose of processing
On this website, we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal privacy settings in the Privacy Center. Detailed instructions on how to manage your own data in connection with Google products can be found here.
Legal basis
The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).
Recipients
By visiting the website, Google receives information that you have called up the corresponding sub-page of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment in your profile at Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
Storage period
We do not collect any personal data through the integration of Google Maps.
Third country transfer
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Revocation of consent
If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or only to a limited extent. Provision mandatory or required:
The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.
Embedded YouTube videos
Nature and purpose of processing
On some of our websites, we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand. If a YouTube video is started, the provider uses cookies that collect information about user behavior.
For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider’s privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework
Legal basis
The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).
Recipients
Calling up YouTube automatically triggers a connection to Google.
Storage period and revocation of consent
Anyone who has deactivated the storage of cookies for the Google ad program will not have to deal with any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser. Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/.
Third country transfer
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Provision mandatory or required:
The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Changes to our privacy policy
We reserve the right to adapt this privacy policy to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new data protection statement will then apply to your next visit.
Questions for the data protection officer
If you have any questions about data protection, please write us an email or contact our organization.
